Shipping policy

All items are made to order and screen printed by hand by the small team at Star Cadet in Madison, TN.  Please allow 2-5 weeks for production time before your order is shipped.  Customers will receive tracking information once their order has shipped. 

USPS

First Class packages have 2-5 days transit time. 

Priority packages  1-3 days transit time.

First Class International 7 - 21 business days.  

Priority Mail 6 - 10 business days

UPS

UPS Ground - 1-5 business days

UPS Worldwide Express & Worldwide saver - 1-2 business days

UPS Worldwide Expedited - 2 -5 business days

You will receive tracking information once your order has shipped.  

Once we hand off your order to the shipping carrier, we are no longer responsible.  We will do our best to locate lost orders, but we can only access the same tracking information as the customer.  If you choose 1st class shipping via USPS, please note they do not guarantee delivery times, and USPS does not accept claims for lost 1st class packages.  If the shipping carrier loses your package, we will reship the product free of charge. However, at that point, the customer will forfeit the right to a refund, regardless of the shipping carrier's losses in the second attempted shipment. 

International customers are responsible for all import taxes and fees. 

If your order is returned to the sender for a mistake in the address or customs fees are denied by the customer.  A refund will only be issued once/if the product returns to our warehouse.  We will not refund the shipping cost.  If you wish to attempt a second shipment, we will need to be reimbursed for the shipping fee and provide a valid address before we attempt to reship.